Privacy

Who is behind the website

drkraevska.com is the personal website of Dr. Stefany Kraevska, a resident physician in dermatology and venereology in Sofia. For questions about your personal data, use the contact details at the end of this page.

What the website processes

The website is informational. It has no registration, accounts, contact forms or online booking — appointments are made by phone or e-mail. For that reason the website does not collect names, phone numbers, e-mail addresses or health information.

Hosting and technical data

The website is served through Cloudflare Pages. As with any web service, the hosting and delivery network process technical data about each request — for example the IP address, browser type and time of the request — in order to deliver the page and protect it from abuse. Fonts and images are loaded from the website itself, without external font or advertising services.

Statistics without cookies

Aggregate visit statistics are produced with Umami, an open-source tool that runs on the website operator's own server (analytics.viktorarsov.com). It sets no cookies and uses no advertising identifiers. It measures general indicators: which pages are opened, where a visitor comes from, device type, browser, language and country.

We also count, anonymously, clicks on the buttons for booking an appointment, the phone number and the e-mail address. Only the name of the action (for example “book”, “call” or “e-mail”) and where on the page the button is (for example header, mobile bar or the Contact page) are recorded. These counts are measured without cookies and without personal data: no information about you is sent — no phone number, no e-mail address, no typed text.

Cookies

The website sets no cookies, and neither does the statistics tool it uses.

External links

Directions to the practice lead to Google Maps, and the sources and photograph credits lead to third-party websites (for example Unsplash and health organisations). The map is not embedded in the page, and no data is sent to those websites until you follow a link. After that, the policy of the website concerned applies.

Advertising

The website shows no advertising and does not use advertising cookies or ad trackers.

If you contact the practice

Information you share by phone or e-mail is received directly by the practice. The website does not collect or automatically record it. E-mails are also processed by the e-mail service provider.

Your rights

You may ask for access to the personal data the practice has received from you, and for its correction, erasure or restriction, and you may object to its processing. You have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (КЗЛД).